At Pro Marine Service Inc., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address, payment information (such as credit card details).
  • Non-personal Identification Information: IP address, browser type, operating system, device information, browsing activity, and cookies.
  • Order Information: Details about the products you purchase, including transaction records.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and payment transactions.
  • To communicate with you regarding your orders, product availability, and promotions.
  • To respond to your customer service inquiries and support requests.
  • To send you marketing materials, newsletters, or promotional offers, if you have opted-in to receive them.
  • To improve our website, products, and services by analyzing user behavior and feedback.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Using SSL encryption technology to safeguard sensitive data transmitted through our website.
  • Implementing security protocols to protect your information during payment processing.
  • Limiting access to personal data to employees or contractors who need it to perform their duties.

However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee the security of data transmitted to or from our site.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist with order fulfillment, payment processing, email marketing, and other operational tasks. These third parties are required to maintain the confidentiality and security of your data.
  • Legal Compliance: We may disclose your information if required by law, court order, or to comply with legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of that transaction, and we will notify you if there are any material changes to this policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and deliver targeted advertising. Cookies are small text files placed on your device to store information such as login details or preferences. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your experience on our site.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information by contacting us at the details below.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails or contacting us directly.
  • Delete Your Information: In certain circumstances, you may request that we delete your personal data. We will comply with such requests as required by applicable law, but certain information may need to be retained for legal or business purposes.

7. Third-Party Links

Our website may contain links to third-party websites or services. These external sites are not controlled by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights under this policy, please contact us at:

Pro Marine Service Inc.

  • 612 Floyd St, Burlington, NC 27215
  • +1 (336) 298 8035
  • sales@promarineserviceinc.com

Thank you for choosing Pro Marine Service Inc. Your privacy is important to us, and we are dedicated to maintaining the confidentiality of your personal information.